You do the work. We fix the workflow.
Find the Leak. Fix the Leak. Recover the Revenue.
CRV Service builds funnels, follow-up systems, and review engines for local businesses — powered by AI, checked by humans. That is our AI + Human Partnership: the AI does the heavy lifting, and a real person reviews every step before it reaches your customers.
The Method
Every engagement runs the same three steps — the method behind The Funnel Repair Manual:
1. Find the Leak
We audit your funnel end to end — capture, follow-up, reviews — and show you exactly where leads and revenue are slipping away.
2. Fix the Leak
We build the system that closes the gap: funnel pages, instant follow-up, and automatic review requests, all working together.
3. Recover the Revenue
With the leak closed, the jobs you were already earning stop falling through — and start turning into booked work and five-star reviews.
Funnel Design — Our Main Event
Funnel design is what we lead with, and what we are pushing across every channel. A CRV funnel is a six-stage machine: Lead Capture, AI Qualification, Service Delivery, Follow-Up & Growth, the Work Nobody Sees, and the Human Step-In. At every stage, the AI produces a report — and a human reviews it and follows the steps, so nothing important is left to a machine alone.
Google Review — Reputation Management, Done For You
Our reputation system is simple on purpose. Stage 1: Set Up — we optimize your Google Business Profile and connect the system. Stage 2: Recover Past Reviews — we reach out to customers from the last 30 days. Stage 3: Make Reviews Automatic — every completed job gets a follow-up; happy customers go to a Google review, unhappy feedback comes to you privately first. More reviews. More trust. More business.
AI Workforce
Your AI team, set up once and working around the clock: lead follow-up, review requests, customer messages, and the reporting that keeps you in control — with a human reviewing the work, not just software running loose.
Meet the Founder
Michael Francis is the founder of CRV Service and the author of The Funnel Repair Manual. He built CRV on a simple belief: small businesses do great work and lose it to broken follow-up. AI + Human Partnership is how he fixes it.
Where is your business leaking opportunity?
Start with a free funnel audit. We will show you the leak, what it is costing you, and the exact steps to fix it — no generic sales pitch.
Prefer to write first? Email michael@crvservice.com or call (240) 609-0568.
Read the blog: blog.crvservice.com
Latest from the blog
New every weekday at 7:00am — real funnel, review, and follow-up lessons from the field. Start with the newest:
That One Bad Review
One old one-star review can sit on page one of Google for years, quietly costing you jobs. Here is what actually works to bury it, and the system that keeps it from happening again. Read it →
Reputation Management Atlanta 2
In a city as competitive as Atlanta, your online reputation decides whether a search turns into a customer. Why review management is the quiet engine behind organic growth, and what to build first. Read it →
You Can’t Fix What You Can’t See
Stage 1 of the CRV funnel system: map every step a lead takes through your business, because you can’t fix a leak you can’t see. The system overview the whole six-stage build stands on. Read it →
You’re Capturing Leads. Are You Capturing All of Them?
Stage 2: you’re capturing leads — but are you capturing all of them? Every channel and every source pulled into one net, so nobody slips through the cracks between your tools. Read it →
Connect with CRV Service
Follow the work, join the conversation, and bring your funnel questions: